Post a Task
Post a Task
HELP & SUPPORT

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Everything you need to know about AirBid — from posting your first task to getting paid securely.

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When you post a task, verified professionals in your category are notified. They submit bids with pricing and timeline. You compare, review profiles, and chat before hiring.

Yes. All funds are held in secure escrow until you approve the work. Milestone releases and dispute resolution are included at no extra cost.

Every professional completes identity verification before they can bid. Portfolios are reviewed, ratings are monitored, and poor performers are removed.

Browse by category, filter by location and budget, or simply post your task and let verified experts come to you with tailored proposals.

Posting a task is completely free. You only pay when you hire a professional. A small platform fee applies at the point of hire — there are no hidden charges.

Professionals purchase coin packs — the more coins you buy, the better value per coin. Each bid on a task costs exactly one coin. If the client cancels a task before selecting anyone, coins are refunded automatically.

Your payment stays in escrow until you approve. You can request revisions at any time. If you and the professional can't reach agreement, our dispute resolution team steps in to mediate — at no extra cost to either party.

AirBid is built for the Australian market. All professionals on the platform are verified AU-based experts. This ensures compliance with local business law and makes payments simpler.

Most tasks receive their first bid within 10 minutes of posting. High-demand categories like Development and Design typically receive 5–15 bids within the first hour.

Once you post a task, verified professionals review your requirements and submit competitive bids. You can compare bids based on price, professional portfolio, and previous client reviews. Our transparent system allows you to message bidders directly to clarify details before accepting an offer. Once accepted, funds are held securely until the work is completed to your satisfaction.

Yes. All payments are held in secure escrow until you approve the delivered work. You release funds only when you're satisfied. Milestone payments are available for larger projects, letting you release funds in stages as work progresses.

Every professional on AirBid completes identity verification before bidding. Portfolios are reviewed by our team, star ratings are monitored continuously, and underperforming professionals are removed. The coin-per-bid system also ensures only serious experts apply.

Absolutely. You can set up recurring tasks or use milestone-based contracts for ongoing engagements. Many clients use AirBid for long-term retainer arrangements with their preferred professionals.

Most tasks receive their first bid within 10 minutes of posting. Popular categories like Development and Design typically receive 5–15 bids within the first hour.

When you hire a professional, the agreed payment is locked in escrow. The professional sees the funds are secured and begins work. You release the payment only when you've reviewed and approved the delivery — so you're never at risk.

If you and a professional can't reach agreement, our AU-based dispute resolution team steps in to mediate fairly — at no extra cost to either party. Escrow funds remain held until the dispute is resolved.

AirBid is fully compliant with the Australian Privacy Act 1988. All data is stored on Australian servers. We never sell your personal information to third parties.

Use the "Report" button on any task, bid, or profile. You can also contact our support team directly. All reports are reviewed within one business day by our Australian-based team.

Every professional submits a government-issued ID before they can bid. Our team reviews their portfolio and work history. Ratings are monitored continuously and professionals who underperform are removed from the platform.

Yes. Every professional's profile shows their star rating, total reviews, response time, and past work samples. All reviews are verified — only clients who have completed a hire can leave a rating.

Professionals with consistently low ratings or unresolved disputes are suspended pending review and may be permanently removed. Our team monitors all transactions to maintain platform quality.

Go to your profile and select "Account Settings." From there you can update your name, email, password, payment methods, and notification preferences at any time.

You can request account deletion from Account Settings. Any open tasks or active escrow must be resolved before deletion. Once deleted, your data is removed from our systems within 30 days in compliance with the Australian Privacy Act.

Yes. One AirBid account can switch between client and professional modes. Many users both post tasks and bid on tasks — simply toggle your mode from your profile dashboard.
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